Please read this page together with any campaign proposal, invoice or driver-partner terms that apply to your engagement with AdsRoute.
This Payment Policy explains AdsRoute’s standard approach to campaign payments, cancellations and refunds. Your accepted proposal or invoice will contain the final commercial terms for your campaign.
1. Payment schedule
Unless a written proposal states otherwise, AdsRoute may require an advance payment before reserving inventory or starting a campaign, with any balance payable according to the schedule stated in the proposal or invoice. A campaign may be delayed if an agreed payment is not received by its due date.
2. Test plan
The 15-day Test plan is designed as a short trial campaign. Once its booking is confirmed and inventory has been reserved or the campaign has started, the Test plan is non-cancellable and non-refundable except where AdsRoute agrees otherwise in writing or where required by applicable law.
3. Other campaign cancellations
For campaigns other than the Test plan, cancellation requests must be made in writing. Any cancellation eligibility, notice period and charges will follow the accepted campaign proposal. Costs already incurred, completed delivery, reserved inventory, approved creative work or other non-recoverable operational costs may be deducted from any eligible refund.
4. Changes and rescheduling
Requests to change campaign dates, network size, creative or other booked details are subject to inventory and operational availability. Additional costs, if any, will be confirmed before the change is accepted.
5. Service shortfalls
If AdsRoute verifies a material campaign delivery shortfall attributable to our network, we may, depending on the circumstances, provide make-good delivery, rescheduling, an account adjustment or another remedy agreed in writing. The appropriate remedy will depend on the affected delivery and campaign terms.
6. Refund processing
Where a refund is approved, AdsRoute will normally initiate it within 7–10 business days after written confirmation. The time for the amount to appear may also depend on the payment method and financial institution.
7. Payment methods and taxes
Payments must be made only using the official payment details provided by AdsRoute or Vyolve Private Limited. Applicable taxes and any separately agreed production or service charges will be shown in the proposal or invoice. AdsRoute does not collect card or banking credentials through this website.
8. Payment questions
For a payment or invoice query, contact adsroute1@gmail.com or use the official AdsRoute WhatsApp number shown on the website.